A carer left a blind 93-year-old dementia patient sprawled on the floor of her basement after she fell down a set of stairs, a court heard.
Partially deaf Jessie Mills was allegedly left crying out for help because Priscilla Ngwenya said it was not her company’s policy to attempt to lift fallen clients.
It was only when neighbours Kifle Mahomnen and partner Rosemary Moore heard Mrs Mills continually whimpering that an ambulance was called, Guildford Crown Court was told.
Prosecutor Jonathan Davies told the jury Ngwenya, an ‘experienced care worker’ at Supreme Health Care Services, had failed to go to Mrs Mills’ aid or immediately call for an ambulance.
He said Mr Mahomnen went downstairs to see if Mrs Mills was okay after hearing a whimpering noise for around 15 minutes and repetitive thumping.
‘He walked downstairs towards Jessie’s flat and heard a voice say twice “I’m not coming down there, Jessie”,’ said Mr Davies.
‘The door was then opened by the defendant and Mr Mahomnen asked her what was happening.
‘She said Jessie had fallen down the stairs and Mr Mahomnen told her to call 999 and she said “okay”.
‘She asked him to go and see Jessie and he said no and that she should go see her as she should be there.’
Ngwenya, 57, moved into Mrs Mills’ flat in Artillery Road, Guildford in May 2016.
Mrs Mills, who has since died, suffered regular panic attacks and needed around-the-clock care, the panel was told.
The court heard Rosemary helped a ‘shaking’ Mrs Mills up the stairs and into her bedroom.
Mr Davies went on: ‘At that point, she (Ngwenya) said “I’m fed up of this”. She disputes saying this.’
The jury of eight women and four men was told it was not Ngwenya’s employer’s policy to attempt to lift fallen clients.
Ngwenya, of Aldershot Road, Guildford, denies one charge of willful neglect by a care worker.
The trial continues.