UK Politics

Thomas Cook collapse would leave me in ‘life-threatening’ situation


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By Russell Hope, news reporter

A British woman on holiday in Majorca has said she could be left in a "life-threatening" situation if travel company Thomas Cook collapses because she would not have access to her heart medication.

Jackie Ward and her daughter, Amy, from Newcastle, arrived in the resort in the last week for a celebratory holiday after Jackie was given the all-clear from cancer.

But they say it has been "ruined" as Jackie, 58, has a heart condition and only has enough of her daily medication to last until Sunday.

Image: The company has sought funding to fill a £200m hole in its finances

Fighting back tears, 24-year-old Amy said her mother's condition is "life threatening", adding: "My mum's on heart medication. If she doesn't get that, there's problems with her heart."

Jackie added: "I've only brought enough medication 'til Sunday, thinking we'll get home on Monday, I'll take it Monday when I get home… I haven't got anything."


The mother and daughter are two of around 150,000 UK holidaymakers who have travelled with the 178-year-old travel agency.

The firm has tried to calm customers' fears, insisting all its holidays and flights were operating as normal.

More from Thomas Cook

Amy Ward says they have had no word from the operator, and told Sky News the Thomas Cook rep "hasn't even turned up. We don't know anything."

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The trip, the first time they've been on holiday together, was meant to be the holiday of a lifetime.

Jackie Ward said she only has enough of her heart medication to last until Sunday
Image: Jackie Ward's condition could become 'life-threatening', her daughter said

It cost them £600 and they have been paying for it in monthly instalments for a year.

"It's devastating. This holiday was supposed to be celebratory and it's not that anymore," Amy said.

It was meant to be a "new start," Jackie confirmed.

"There's nobody about that will say anything," she added.

Amy has even called their UK travel agent, Jackie said, but "they've said they know nothing. We don't even know if it's tonight it's going to happen or tomorrow, or Monday, we don't know," she added.

The women are insured, but their provider has told them they won't do anything until it's confirmed that Thomas Cook has gone bust, Amy said.

As it stands, they will be picked up from their hotel and taken to the airport on Monday morning, but by then, Amy said, "it's too late".

They are desperate to leave now, Jackie added and "if there was a flight home today, I would go. Cut the holiday short. I wouldn't be bothered."

The ailing travel group is understood to have approached the government for a bailout as hopes of a private sRead More – Source